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Connect NeuroCluster to your CRM and support stack to automate customer workflows end-to-end: summarize conversations, route tickets, draft responses, enrich accounts, and keep knowledge in sync. The goal is simple—faster resolution and better customer experience—without losing control over access, approvals, and audit trails.
Ticket triage: classify, route, and tag inbound requests, detect duplicates, and surface missing information. This improves SLAs and reduces handoffs.
Agent-assisted replies: draft customer responses grounded in your knowledge base, with citations and policy guardrails. Human review is supported where required.
Account enrichment: summarize key account context from emails, calls, and past tickets so sales and support can act faster.